We are committed to safeguarding the privacy of our website visitors and our clients; in this policy we explain how we will treat your personal information.
Collecting Personal Information
We may collect, store and use personal information such as your visit to and use of this website, email address, name, communications, booking and any other personal information that you choose to send us.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that information in accordance with this policy.
Using Personal Information
Personal information submitted to us will be used for the purposes specified in this policy or on relevant pages of the website.
We may use your personal information to:
administer our website and business;
personalise our website for you;
enable your use of the services available on our website;
send you goods purchased through our website;
supply to you services purchased through our website;
send statements, invoices and payment reminders to you and collect payments from you;
send you non-marketing commercial communications;
send you marketing communications relating to our business;
send you email notifications that you have specifically requested;
send you our email newsletter, if you have requested it (you can inform us any time if you no longer require the newsletter;
provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
deal with enquiries and complaints made by or about you relating to our business;
keep our website secure and prevent fraud;
verify compliance with the terms and conditions governing the use of our website.
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
Disclosing Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
Security of Personal Information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email or through the private messaging system on our website.